Intempus operates in multiple states — does that affect how they handle our California HOA compliance?

It can. Davis-Stirling (Civil Code §4000–§6150) differs from Colorado, Florida, and Virginia HOA law. A platform built to operate nationally tends to default to lowest-common-denominator compliance. nexova ai operates exclusively in California and builds every workflow around Davis-Stirling timelines by default, not by exception.

We received an incorrect late fee from Intempus and our manager isn't responding — what are our options?

Send a written dispute via certified mail to preserve your Civil Code rights — management companies have 15 days to acknowledge a written dispute under California law. If they do not respond, that is grounds for contract termination for cause (typically immediate notice, not 60–90 days). nexova ai can walk your board through the dispute-documentation process at no charge as part of a transition consultation.

What does nexova ai's billing process look like compared to Intempus?

nexova ai runs assessment billing on a documented monthly cycle with automated confirmation emails to board members. Every charge is tied to a board-approved line item in the current budget. Late fees are applied only after a 15-day grace period and a board-authorized late-fee policy — each application is logged with date, amount, and policy citation in the homeowner record.

Bay Area HOA management comparison

Intempus runs HOAs in four states. Your Davis-Stirling compliance is not their default.

~86 Bay Area HOAs sit inside a portfolio that also covers Colorado, Florida, and Virginia. A platform built to operate nationally defaults to lowest-common-denominator compliance — and the first 60 days of engagement are where that shows.

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Intempus Property Management at a glance

Communities managed: 86
Founded: 2004
Primary service area: Silicon Valley / South Bay — also CO, FL, VA
Parent company: Independent
Pricing transparency: OPAQUE — No pricing on intempushoa.com or intempuspropertymanagement.com; quote-only.
Technology posture: CINC (cincwebaxis.com) HOA portal — same platform as CMS and other incumbents (not differentiated). HomeWiseDocs for estoppels; multiple state-specific payment portals. No AI automation in evidence.

What the public record shows

Three documented patterns on Intempus Property Management

Billing errors within first months of engagement, with no callback follow-through after escalation

BBB review (bbb.org/us/ca/saratoga — Intempus Realty): a homeowner reported their HOA 'has been associated with them for only a couple months and they've already mucked up monthly assessment billing' — a late fee was charged on a November 25 statement for an October 23 invoice (due Nov 10) despite bank records showing clearance on November 13. Homeowner was transferred to 'manager's phone'; no callback received. BBB: 1 unresolved complaint.

Phone unreachability is a documented structural pattern, not an isolated incident

Same BBB profile: second reviewer states 'the company is nearly impossible to reach by phone, unresponsive and seemingly disorganized in all aspects of their operation.' Corroborated by a Santa Clara University student newspaper report (thesantaclara.org) on Intempus-managed residential units with unresolved maintenance — shares operational infrastructure with the HOA division.

Multi-state operational sprawl (CA, CO, FL, VA) creates compliance-default risk for California boards

intempushoa.com/about-us-2 lists five offices across four states. Management operates nationally. Bay Area HOAs are governed by Davis-Stirling (Civil Code §4000–§6150), a California-specific framework that a multi-state platform is not purpose-built for. The CINC portal is shared with multiple competitors — no proprietary California-first advantage.

The structural difference

Why nexova ai is built differently from Intempus Property Management

Bay Area specialist — every workflow is built around Davis-Stirling timelines and notice requirements by default, not by exception

24-hour written response SLA tracked per-ticket — vs. Intempus's documented no-callback after phone escalation plus first-60-day billing errors

Transparent per-door pricing at /pricing before any sales conversation — vs. quote-only paired with first-90-day billing reliability concerns

AI-native billing automation: assessment runs are logged and auditable in real time — vs. the manual process that produced a November 2025 late-fee error on an invoice cleared three days before the fee was applied

Side by side

nexova ai vs Intempus Property Management

Dimension	nexova ai	Intempus Property Management
Compliance default	California-exclusive · Davis-Stirling-first workflows	CA / CO / FL / VA national portfolio
Billing verification	Auto-reconciled + audit-logged per charge	Manual · documented Nov 2025 late-fee error (bank cleared 3 days prior)
Response SLA	24-hour written, per-ticket	No published SLA · 'no callback' complaint pattern
Portal platform	Purpose-built AI ops layer	CINC (shared with multiple competitors)

What switching looks like

Leaving Intempus Property Management: the mechanics

Standard 60–90 day notice. Intempus's multi-state contracts may include national standard-form templates that differ from California-specific norms. Request the current management agreement and confirm it complies with Civil Code §5375 (management contract disclosure). nexova ai will cross-check the contract before your board issues notice.

Questions boards ask

Frequently asked

Intempus operates in multiple states — does that affect how they handle our California HOA compliance?: It can. Davis-Stirling (Civil Code §4000–§6150) differs from Colorado, Florida, and Virginia HOA law. A platform built to operate nationally tends to default to lowest-common-denominator compliance. nexova ai operates exclusively in California and builds every workflow around Davis-Stirling timelines by default, not by exception.
We received an incorrect late fee from Intempus and our manager isn't responding — what are our options?: Send a written dispute via certified mail to preserve your Civil Code rights — management companies have 15 days to acknowledge a written dispute under California law. If they do not respond, that is grounds for contract termination for cause (typically immediate notice, not 60–90 days). nexova ai can walk your board through the dispute-documentation process at no charge as part of a transition consultation.
What does nexova ai's billing process look like compared to Intempus?: nexova ai runs assessment billing on a documented monthly cycle with automated confirmation emails to board members. Every charge is tied to a board-approved line item in the current budget. Late fees are applied only after a 15-day grace period and a board-authorized late-fee policy — each application is logged with date, amount, and policy citation in the homeowner record.

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Sources

intempushoa.com/about-us-2/ — Legal name · DRE license 02117044 · founding year 2004 · management team · multi-state offices
bbb.org/us/ca/saratoga/profile/real-estate/intempus-realty-1216-678387/customer-reviews — Billing-error complaint (Oct/Nov 2025) · phone unreachability pattern · 1 unresolved complaint
thesantaclara.org/blog/t7yxctg5dwbzklscyagz9yborm31lw — Santa Clara University student newspaper — Intempus Realty maintenance-response pattern (corroborates operational discipline)

Last verified: 2026-04-23. Claims are sourced from public records and independent review platforms. If you represent Intempus Property Management and believe a citation is out of date or inaccurate, contact team@nexovaai.io.