Clayton's municipal planning materials treat the Town Center as a defined commercial area. An association's service requirements must be established separately from that public setting. Begin with the budget, reserve information and list of current contracts; then ask a prospective manager to explain how work is assigned, approved and closed out. Where a property includes shared landscaping or private access, the proposal should name those assets rather than presume they exist.
Chapter Two · The $40,000 story
Sunnyvale, CA · Norman’s community
First month. First financial review. $40,000 in overpriced vendors, exposed.
From the board president
“Within months, nexova ai reduced our lighting maintenance costs from $40,000 to $1,400, cut our insurance premiums by 50%, and helped us reduce a projected 50% dues increase down to 15%. When we held a community vote through the app, 77% of homeowners participated. This is what management should look like.”
— Norman Ya, Board President · Sunnyvale
0%
Cost reduction
0%
Insurance cut
0%
Vote participation
50→15%
Dues increase contained
