County and town records identify Colma as its own municipality, distinct from neighboring Daly City. Boards should use the association's legal name and exact address when preparing a management inquiry. Include the governing documents, common-area inventory and current contracts so the proposed service can be scoped accurately. Ask how records would transfer and how work requests would be tracked, without treating a postal name or nearby landmark as proof of a maintenance obligation.
Chapter Two · The $40,000 story
Sunnyvale, CA · Norman’s community
First month. First financial review. $40,000 in overpriced vendors, exposed.
From the board president
“Within months, nexova ai reduced our lighting maintenance costs from $40,000 to $1,400, cut our insurance premiums by 50%, and helped us reduce a projected 50% dues increase down to 15%. When we held a community vote through the app, 77% of homeowners participated. This is what management should look like.”
— Norman Ya, Board President · Sunnyvale
0%
Cost reduction
0%
Insurance cut
0%
Vote participation
50→15%
Dues increase contained
