Fairfax's chamber describes a walkable downtown and an active network of community groups. An HOA's operating needs should be defined separately from that broader civic life. Start with the governing documents and service contracts, then identify recurring work and unresolved requests. When comparing management, ask how decisions will be recorded and how the board can see whether a vendor task was scheduled, completed or returned for correction, rather than relying on informal follow-up.
Chapter Two · The $40,000 story
Sunnyvale, CA · Norman’s community
First month. First financial review. $40,000 in overpriced vendors, exposed.
From the board president
“Within months, nexova ai reduced our lighting maintenance costs from $40,000 to $1,400, cut our insurance premiums by 50%, and helped us reduce a projected 50% dues increase down to 15%. When we held a community vote through the app, 77% of homeowners participated. This is what management should look like.”
— Norman Ya, Board President · Sunnyvale
0%
Cost reduction
0%
Insurance cut
0%
Vote participation
50→15%
Dues increase contained
