The town's Carolands history identifies a specific landmark and address, not a model for every Hillsborough property. An association should begin its management comparison with its own common elements and recurring contracts. Provide the current budget, responsibility schedule and unresolved maintenance requests. Ask how the proposed service would preserve board records and coordinate vendor work, including a clear process for issues that fall outside the association's authority or belong to individual owners.
Chapter Two · The $40,000 story
Sunnyvale, CA · Norman’s community
First month. First financial review. $40,000 in overpriced vendors, exposed.
From the board president
“Within months, nexova ai reduced our lighting maintenance costs from $40,000 to $1,400, cut our insurance premiums by 50%, and helped us reduce a projected 50% dues increase down to 15%. When we held a community vote through the app, 77% of homeowners participated. This is what management should look like.”
— Norman Ya, Board President · Sunnyvale
0%
Cost reduction
0%
Insurance cut
0%
Vote participation
50→15%
Dues increase contained
