The city's community profile describes a downtown-centered community along the I-680 corridor. Association boards should use the property address and site details to move beyond that general description. Bring a list of current services and recurring decisions, then ask how a manager would track them between meetings. A proposal should identify reporting frequency, work-order ownership and the handover of records, rather than leave those responsibilities implied by a general service package.
Chapter Two · The $40,000 story
Sunnyvale, CA · Norman’s community
First month. First financial review. $40,000 in overpriced vendors, exposed.
From the board president
“Within months, nexova ai reduced our lighting maintenance costs from $40,000 to $1,400, cut our insurance premiums by 50%, and helped us reduce a projected 50% dues increase down to 15%. When we held a community vote through the app, 77% of homeowners participated. This is what management should look like.”
— Norman Ya, Board President · Sunnyvale
0%
Cost reduction
0%
Insurance cut
0%
Vote participation
50→15%
Dues increase contained
