The plaza's local history provides a useful city landmark, but it does not define an association's operating scope. Boards should use the property address, governing documents and common-area inventory to describe the community when comparing managers. Include current contracts and unfinished work so a proposal can explain follow-up and reporting. A reference to Sonoma County alone is not sufficient to identify the property, and public plaza facilities should not be treated as HOA assets.
Chapter Two · The $40,000 story
Sunnyvale, CA · Norman’s community
First month. First financial review. $40,000 in overpriced vendors, exposed.
From the board president
“Within months, nexova ai reduced our lighting maintenance costs from $40,000 to $1,400, cut our insurance premiums by 50%, and helped us reduce a projected 50% dues increase down to 15%. When we held a community vote through the app, 77% of homeowners participated. This is what management should look like.”
— Norman Ya, Board President · Sunnyvale
0%
Cost reduction
0%
Insurance cut
0%
Vote participation
50→15%
Dues increase contained
