The town's public information locates civic and arts activity on Washington Street. Those facilities provide context, not a list of HOA responsibilities. A board should identify the exact common property and existing maintenance services before comparing managers. Ask how the proposed arrangement documents decisions, tracks outstanding requests and separates recurring operating work from projects that need a distinct budget or approval. The answer should be specific enough to use during a management transition.
Chapter Two · The $40,000 story
Sunnyvale, CA · Norman’s community
First month. First financial review. $40,000 in overpriced vendors, exposed.
From the board president
“Within months, nexova ai reduced our lighting maintenance costs from $40,000 to $1,400, cut our insurance premiums by 50%, and helped us reduce a projected 50% dues increase down to 15%. When we held a community vote through the app, 77% of homeowners participated. This is what management should look like.”
— Norman Ya, Board President · Sunnyvale
0%
Cost reduction
0%
Insurance cut
0%
Vote participation
50→15%
Dues increase contained
