Monte Sereno's street improvement program distinguishes segments and priorities within the city. A board should bring the same specificity to its own management brief: which improvements are association-controlled, which contracts are active and which work remains unresolved? Provide the governing documents and budget so prospective managers can describe a concrete operating scope. Public street projects should stay separate from private maintenance, while the association's records should preserve approvals and vendor follow-up through a transition.
Chapter Two · The $40,000 story
Sunnyvale, CA · Norman’s community
First month. First financial review. $40,000 in overpriced vendors, exposed.
From the board president
“Within months, nexova ai reduced our lighting maintenance costs from $40,000 to $1,400, cut our insurance premiums by 50%, and helped us reduce a projected 50% dues increase down to 15%. When we held a community vote through the app, 77% of homeowners participated. This is what management should look like.”
— Norman Ya, Board President · Sunnyvale
0%
Cost reduction
0%
Insurance cut
0%
Vote participation
50→15%
Dues increase contained
